2007
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Working with Schools

Schools have a responsibility to identify pupils who are experiencing difficulties in relation to attendance and welfare and for making referrals to the EWS if school based interventions have proved unsuccessful. In recognition of the importance of the relationship between the EWS and schools the EWS has requested that schools identify a link person who will meet with the EWO on a regular basis. Such a meeting will allow the school and EWO to discuss:

• Whole school strategies in relation to improving attendance.

• Future referrals.

• The outcomes of work undertaken by the EWO with individual pupils.

The EWO or SEWO are willing to talk about the role of the EWS or attendance issues to the whole staff or the relevant members of staff during directed time or as part of an in-service day. EWOs can also attend Parent/ Teacher Evenings and talk to parents about school attendance issues. EWOs will participate as part of Personal and Social Education programmes and talk to children and young people about school attendance and the role of the EWO.

In order for EWOs to carry out school-based work with pupils, schools are asked to provide the EWO with access to a suitable room. EWOs need to be able to engage with children and young people, with parental approval in an environment that is safe for both the EWO and the child or young person. Therefore the room should ideally have a glass panel in the door and not be in an isolated area within the school.

9.1 The Referral System

The referral system was introduced in post-primary schools on a pilot basis in September 1999, partly in response to the findings of the MSU research that stated EWOs were spending a disproportionate amount of time on administrative duties and consequently less time working with children and their families. One administrative duty highlighted in the report was EWOs checking through school records of attendance to identify school non-attenders or poor attenders. The SELB pilot referral system was based on the referral systems in use by the EWS in the other boards, all of which use referral systems.

The scheme was piloted for the 1999/2000 academic year and then the referral forms were amended to take into account the views of schools within the SELB (Appendix 1). It is recommended that the referral system should be used by all post primary schools and that consideration should be given to introducing the system into primary schools. The criteria for referral to the EWS was drawn up using the core areas discussed above.

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9.2 Referral Criteria

When school based interventions are not effective schools are encouraged to refer pupils to the EWS using an EWR1 form. The criteria for referral is as follows:

• Persistent absenteeism: where a pupil has attendance of less than 85%

• Social, emotional or medical problems: where a pupil is at risk of becoming a persistent non attender

• Behavioural difficulties: where behavioural problems may lead to suspension or expulsion and the pupil has not reached Stage 3 of the Code of Practice

If a pupil is suspended on three or more occasions

The benefits of using the referral system are:

• Ensures regular planned contact time between an EWO and the appropriate school personnel.

• The EWO need not spend time identifying persistent non-attenders when schools are able to identify pupils who are experiencing problems and to carry out early intervention based on their pastoral policy.

• EWOs have more time to spend in meaningful work with pupils and when appropriate their families.

• The EWO will respond to referrals within 10 days.

• The EWO will provide written feedback to schools about all work undertaken in individual cases.

• A referral system males it easier for the EWS to provide a basic service to schools if the school’s regular EWO is absent on long term sick leave or if a position is vacant.

• It will introduce a standardised method for accessing the EWS which will meet the requirements of equality and human rights legislation.

• It will allow the EWS to monitor, measure work and evaluate service delivery more effectively thus making the service accountable.

• It will enable the EWS to provide for all schools, on an annual basis a profile of work undertaken by the EWS17 . This will include a breakdown by gender, year-group, ethnicity of cases referred, reason for referral and outcome of intervention.

Who can refer to the Education Welfare Service?

While the majority of referrals to the EWS originate from schools, referrals are also accepted from parents, pupils, other board services (for example Pupil and Parent Unit) and other agencies (for example Social Services).

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9.4 Flow Chart of Referral System


  1. From the 2001/2002 school year
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