2007
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Roles and Responsibilities

It is recommended that the EWS should no longer have responsibility for undertaking duties that are not directly related to the core areas of the service either on behalf of the board or for schools. It is recommended that the EWS should produce an information leaflet for schools, which clearly sets out the remit of the EWS and the roles of different grades of officer with in the service.

6.1 Chief Education Welfare Officer

It is recommended that the role of the CEWO is to:

• Undertake strategic planning for the EWS both within the SELB and as part of a Chief Education Welfare Group which includes the CEWOs from the other Boards and a representative of the Department of Education.

• Oversee the strategic management of service delivery to ensure that children, young people, parents and schools receive an effective service.

• Manage the SEWOs.

• Develop and implement a staff training programme which will meet the needs of the service

• Act as the SELB Designated Officer for Child Protection and to represent the Board at the Designated Officers for Child Protection Group, Southern Area Child Protection Committee and Children Services Planning groups.

• Represent the SELB on the Craigavon Family Proceeding Court Business Committee.

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6.2 Senior Education Welfare Officer

It is recommended that the SEWO will be based in an area office with all or part of their team13 , and their role is to:

• Ensure service delivery of education welfare to children, parents and schools within an area team.

• Manage and provide supervision for a team of EWOs.

• Manage interagency liaison and partnerships at area team level. This includes representing the Board on Area Child Protection Panels and Children Service Planning working groups.

• Manage inter-board casework.

• Advise and assist EWOs with case-work.

• To prepare and present non attendance cases in the juvenile and family court.

• To represent the SELB on appropriate interagency fora. This includes representing the Board at the Juvenile Bureau14  and the Domestic Violence Forum.

6.3 Education Welfare Officer

An EWO usually has responsibility for a number of secondary schools and a larger number of primary schools. It is recommended that EWOs will have a workload that is broadly equitable. The allocation of schools to EWOs is calculated on the number of pupils in schools with an attendance percentage of below 85% per annum. Therefore some EWOs may have one secondary school that produces a large number of referrals or three secondary schools that each produce a smaller number of referrals. It is recommended that the role of the EWO is:

• To attend school meetings with appropriate staff to discuss referrals and provide feedback about work undertaken with individual pupils.

• On receipt of a referral, to contact parents and interview pupils in order to make an assessment of the difficulties the child or young person is experiencing in relation to school.

• To plan and carry out work with individual pupils and when appropriate their families.

• To undertaken with individual work with pupils.

• To organise group-work with pupils when appropriate.

• To maintain records of work undertaken.

• To provide reports for and attend case conferences in relation to child protection issues.

• To provide reports for and attend strategy meetings and education planning meetings.

• To carry out an audit of attendance in schools once a term to identify pupils with attendance of less than 85%. Audits will usually take place in November, March and May. The EWO will discuss the outcome of the audit with their school contact.

• To prepare reports for and attend court in relation to non-attendance cases.


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6.4 Specialist EWO Posts

As a result of the review the SELB has created three temporary specialist EWO posts in order to address specific issues and to pilot an alternative intervention strategy:

• To provide support for Irish Travellers.

• Child Protection.

• School Group Conferencing.15 

6.4.1 Irish Travellers

An extra EWO has been recruited for a two-year period, based in Newry to allow extra support to be provided for the Irish Traveller population. The children and young people among the Travelling community have been identified as a group on need of extra support if they are to be encouraged to participate in education. Many young people from the traveller community are persistent non-attenders.

6.4.2 Child Protection

The review has recommended that an EWO should be seconded to the Child Protection Team to contribute to the Board’s child protection training programme and to provide support for schools in relation to child protection issues.

6.4.3 School Group Conferencing

The review recommended an EWO should be seconded to a School Group Conferencing Project funded in partnership with the Armagh and Dungannon Trust and Barnardos. The project uses a restorative justice model16  within the school context and can be used to address such diverse issues as bullying, persistent non-attendance and behaviour issues which may lead to a young person being suspended or expelled. The aim of the project is to pilot and evaluate this intervention strategy in six schools in the Armagh, Dungannon and Cookstown area.


  1. The exception of this is in the Armagh team where the SEWO is based apart from the team
  2. Diversionary scheme run by the police to reduce the number of young people within the juvenile justice system

    15 A school based conference aims to bring together all participants in a meeting aimed at using the strengths of the extended family to resolve a difficulty within the school setting

  3. This model brings together perpetrator, victim and others involved to reach a resolution

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