2005

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Monday 20 September 2004

Practical approaches to absence management
The Southern Education and Library Board’s Welfare Services Unit hosted
its first major seminar on Friday, September 17, 2004, in Armagh City
Hotel.
The theme of the seminar was ‘Practical Absence Management’ and was attended by over 120 SELB managers, including Helen McClenaghan, SELB Chief Executive, and the Senior Management Team.
Marian Ferguson, Welfare Services Manager, opened the seminar by setting the context in which absence management has become a strategic priority not only for the SELB, but for the whole of the Public Sector.
Practical approaches to absence management
 

Marian outlined the importance of the line manager’s role in improving attendance levels amongst their staff and encouraged them to take a Risk Assessment approach to absence management.
Barbara Dahill, Senior Risk Consultant with Marsh Ltd, gave an in-depth presentation on the topic of Stress in the Workplace, how this can be recognised in yourself and others and how it can be managed.
Barbara also briefed managers on the upcoming SELB Stress Audit, and emphasised the importance of line managers promoting the survey and encouraging as high a response rate as possible. This will ensure that future action plans and activities will be relevant and directed to the areas of greatest need.
Siobhan Donnelly, a partner in the firm of solicitors - Donnelly & Kinder, addressed the topic of absence management and employment law. Siobhan touched on topics such as The Human Rights Act, the Disability Discrimination Act, the employer’s duty of care and the duty to consider reasonable adjustments in the workplace to allow employees who have a disability fulfil their potential at work. Siobhan also gave guidance on how employers should support employees returning to work after an absence due to ill health. Siobhan’s presentation was supported by examples of relevant case law from tribunals and court hearings in Northern Ireland.
The final speaker of the day was Dr Philip McCrea, an accredited specialist in Occupational Health. Philip explained the role of the Occupational Health Consultant and gave particular attention to the independent medical examination (IME). Philip outlined the mutual employer/employee benefits of the referral for an IME, and the role of the GP's certificate when managing attendance matters.
Mrs McClenaghan, SELB Chief Executive, closed the seminar by expressing her gratitude to all the speakers for giving guidance on what is a very difficult and sensitive area for managers to deal with. Mrs McClenaghan, whilst acknowledging that for the majority of staff, levels of attendance are very good, emphasised that there is still some work to be done in reducing levels of absenteeism. This could be best achieved through effective line management skills and the creation of an attendance culture.
Feedback from the event was extremely positive with attendees expressing their appreciation in having the topic well covered and with the provision of quality guidance and advice. All attendees agreed that there should be greater awareness of the Attendance Policy amongst staff and have been tasked with ensuring that staff are made aware of the policy and that the learning gained from the event will be put to practical use.
SELB Chief Executive Helen McClenaghan is pictured with Dr Philip McCrea - a speaker at the Practical Absence Management seminar - and Marian Ferguson, SELB Welfare Services Manager.

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